The following are some of our most frequently asked questions. It’s important to note that many of the answers vary by type of product purchased. In those cases we recommend referencing the specific product manual for your product.
The Aquabot can be used as often as necessary. We suggest a few times a week. Pool owners are amazed at how clean the pool stays with the Aquabot.
No installation is required. All you have to do is plug the Aquabot into a power outlet. The aquabot is totally separate from your pools filtration system. No extra pumps or hoses needed.
The aquabot works on all residential size, shape and surface pools. Call our sales desk to get help determining which Aquabot model will work best for your particular pool.
The manufacturer suggests that you DO NOT use the Aquabot while swimming.
The warranty varies by model. All the warranties cover defects in workmanship and materials by the manufacturer.
The Aquabot is the top of the line pool cleaner on the market. It has been produced for more than 25 years and there has been a staggering amount of research and engineering put into each Aquabot. We only use the highest-quality materials to produce the finest pool cleaner you can buy. For these reasons the cost of an authentic Aquabot is slightly higher than knock-off brands. You will not find a better all in one pool cleaning unit for the price.
Please call us and we will refer you to a nationwide network of service centers that can help you.
The Aquabot will last up to 10 to 15 years or longer with the proper care and service. The Aquabot is modular so parts that need to be replaced can be done so by the pool owner.
The Aquabot filtration bag is reusable and can be washed out by rinsing it with a hose or in a bucket of water. The filtration bag is also machine washable.
Pull GENTLY on the cord when the robotic pool cleaner is by the wall in the shallow end, when handle is accessible grab it to remove from the water. Never tug on the cord or remove the robotic pool cleaner from water by the cord.
Check the impeller by removing the outlet top. Most likely the impeller is clogged with hair or lint or some other debris that is causing it to stick.
Simply go to our Service Center locator under the Support tab to locate the closest center to your location
The robotic pool cleaner should stay in the water at least 20 minutes after running to allow it to cool down before it is removed from the water.
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